Privacy Policy
Last Updated: March 27, 2024
Our Privacy Policy was developed as an extension of our commitment to combine the highest quality products and services with the highest level of integrity in dealing with our customers, partners and visitors to our web site. This policy will help you in understanding how we collect, use and safeguard the personal information you provide to use and to assist you in making informed decisions when using our site and our products and services.
What Information Do We Collect?
Two types of information may be collected while visiting our website: website use information and personal information you knowingly disclose on our forms.
Web Site Information
We collect and store information such as Internet domain, IP address, browser type, operating system used, date and time you access our site, pages visited, and links. This information is collected through the trusted companies of Google (Google AdWords and Google Analytics) and Facebook (Facebook Ad Pixel).
Personal Information Voluntarily Provided
If you provide us with personally identifiable information, for example by sending an email or filling out a form and submitting it through our website, we use that information to respond to your message and to help us provide you with the information and services that you request.
Use of Web Site Information Collected
Completing the “Schedule a Free Consultation” form with the “Subscribe Me” box checked is equivalent to opting-in/signing up for New Radiance emails using the Constant Contact form. Additionally, we may periodically send you promotional emails about existing or prospective products and services offered by us, as well as to obtain information to better understand our users. We may also use the information you provide to use to contact you for reasons related to your original communication to us. We may also use information you provide to serve your advertisements, and, if you have given your consent for us to do so, to send you emails concerning offers from New Radiance or trusted partners. We may disclose all of the information we collect about you to our affiliates who offer related goods and services, and to nonaffiliated third parties that perform services on our behalf, including marketing services. New Radiance will use the personally identifiable information submitted by you solely for the purpose for which you have provided it.
Use of Your Email Address
New Radiance does not rent or sell any email addresses or other contact information that you provide to us.
Email and Direct Response Contact
All of our direct response methods are opt-in. If you subscribed to our email newsletter(s), but do not want to receive it in the future, please follow the “unsubscribe” instructions contained in the newsletter(s). Completing the “Schedule a Free Consultation” form with the “Subscribe Me” box checked is equivalent to opting-in/signing up for New Radiance emails using the Constant Contact subscription form.
Postal Address Collection and Use
If you supply us with your postal address online, we will use it to send you the information for which you provided us your address. If you supply us with your telephone number online, we will use it to contact you with information regarding your account, orders you have placed, or with information regarding your inquiry. We may send you information about additional services that we offer, but we will not rent or sell your contact information to any third parties.
Use of Phone Number for SMS Texting Services
Information We Collect:
Personal Information: When you opt-in to our SMS texting service, we may collect personal information such as your name, phone number, and any other information you provide.
Usage Information: We may collect information about how you use our SMS service, including the content of your messages, timestamps, and interactions with our service.
How We Use Your Information:
Providing the Service: We use the information we collect to deliver and improve our SMS texting service, including sending messages, managing subscriptions, and providing customer support.
Communications: We may use your contact information to send you important updates, notifications, or promotional messages related to our service.
Analytics: We may analyze usage patterns and trends to improve the quality and effectiveness of our SMS service.
Information Sharing:
Service Providers: We may share personal information with trusted third-party service providers who assist us in operating our SMS texting service, such as SMS gateway providers and customer support platforms.
Legal Compliance: We may disclose personal information when required by law or in response to valid legal process, such as a court order or subpoena.
Data Retention:
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Choices:
Opt-Out: You may opt-out of receiving promotional messages from us by following the instructions included in the messages or by contacting us directly.
Access and Update: You may access or update your personal information by contacting us using the information provided below.
Children’s Privacy:
Our SMS texting service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected personal information from a child under 18, please contact us immediately.
Cookies
We, and some of our partners who provide some of the services and products on our site, use cookies to record session information, such as past activity at a site, browser type, or other information that the visitor sends. This information is recorded in order to optimize the users’ experience on our site.
Copyright and Trademark Infringement
Anyone who displays, reproduces, copies, creates derivative works, or sells our textual, photographic, video or audio visual programs for commercial or non-commercial purposes without our permission violates the copyright laws and is liable for copyright infringement.
All content and photographs provided by our customers is deemed to have appropriate copyright/authorization to be published. We are not responsible for files (including, but not limited to photos, content, images, et al) provided by our customers and used on their websites or in their printed materials.
Anti-Spam Policy
New Radiance takes spam very seriously and strictly prohibits spamming activities of any kind to occur on our networks. The transmission, distribution, or delivery of any unsolicited commercial email (“Spam”) is prohibited. Spamming is a serious offense that New Radiance does not permit.
If you would like to unsubscribe from our mailings or other communications at any time, please use the removal instructions in the communication or send your request to contact@newradiancenow.com or call us at 561.375.5616.